EXCLUDED COUNTRIES: JANTY USA only ships within the US.
If your items are in stock your order will ship out within one business day after receiving your payment. Items on back order will ship as soon as possible and tracking information, if available, will be provided via email once your order has shipped. We ship via Priority Mail and registered postal package with expected delivery times of 3-8 days depending on your location and method of shipping (delivery time for pre-sales orders can vary).
Shipping rates USA:
USPS Priority Mail - $7.85
USPS Express Mail - $18.80
30 DAY MONEY BACK GUARANTEE
At JANTY USA, you can always enjoy a 30-day Money Back Guarantee. You may return the item(s) to us within 30 days of your purchase for a refund.
Note: All returns must arrive to our warehouse in original NEW condition (i.e. not used, opened, broken or tested) in its unopened original packaging.
Janty USA does not pay for return shipping or grant refunds for items that arrive to our warehouse in damaged condition.
Please note the original and return shipping and handling charge will NOT be refunded or reimbursed under all circumstances.
For hygienic reasons we DO NOT offer exchange or refund on cartridges, liquids, cartomizers, tanks.
Please include a copy of your original invoice with your return order. Please include a brief note on the invoice if you have any additional information or comments that you would like to provide.
All returns must be shipped through USPS with tracking number.
Please provide us the tracking number when you ship the item(s).
If you have any questions, do not hesitate to open a help desk ticket.
Janty USA contact info:
3540 McKinley Pkwy, Unit 13
Blasdell, NY 14219
Payments can be made through our Secure on-line Credit Card Processing or you can checkout using your Card by phone through our secured Toll Free Credit Card Processing system.
To make payment with your card through phone, please call our toll free number
( 1-855-807-2881 )
Our sales representative is available Monday through Friday 10am to 6:00pm EST
to process payment for your order.
Orders are shipped within 24 hours of receipt of purchase order for all items in stock.
Orders ship Monday to Friday via USPS.
We accept Visa and MasterCard.